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American Rental Association 2023

ARA Show 2023

February 12, 2023
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CLARC Scorecard

Sales Scorecard: Four Reasons You NEED One!

November 2, 2022
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Customer Service Training

Customer Service Best Practices: Must Do’s on a Phone Call

October 13, 2021
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The Power of Conversation Analytics blog image

The Power of Conversation Analytics®: 7 Important Data Indicators for Customer Service Professionals

October 1, 2021
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5 Proven Ways to Manage a Sales Team in 2021

May 2, 2021
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Sales Training Research: 97% of Phone Agents Give Up Too Quickly

May 2, 2021
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10 Chilling Stats About Bad Customer Service

May 2, 2021
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How to Measure Call Quality and Increase Sales Performance

May 2, 2021
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Sales Training Data: Persistence Makes the Sale 12.6x More Likely

May 2, 2021
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