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20 YEARS OF EXPERIENCE
If you want to grow your business, listen.
 

When it comes to listening, we're the experts at giving companies everything they need for more effective call monitoring and analysis. Our AI-powered software records and analyzes calls to deliver intelligence companywide. Do your sales reps need training? Are you missing lead opportunities? Are your customer service reps personable? We have the answers.

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SALES & CUSTOMER SERVICE TRAINING
We train people who make a difference in your organization
 
Our mission is to equip your team with the skills they need to turn callers into customers, and customers into loyal advocates. We provide in-person, webinar-based or self-paced learning curated to your business's needs.
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Decode
Conversations
Boost your Success

ListenForce’s Personalized Training & Call Analytics helps companies become more prosperous by turning passive listening into active learning.
The best part of it all is that our AI-powered software will do all the legwork for you by listening to your interactions and providing the data insights and tactics you need to succeed.
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Years Experience
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Satisfied Customers
0 Million
Calls Analyzed

Improve Agent Performance

Connect
Greetings & Politeness 92%
Acquire Contact Information 71%
Listen
Ask Questions 86%
Reinstate Needs 90%
Recommend
Build Creditability 55%
Make Recommendations 85%
Mention Promotions 40%
Close
Ask for Business 45%
Overcome Objections 50%
Say Thank you 81%

Our Clientele

Our Clientele

Automatically Decode Conversations with
AI-Powered Conversation Analytics

Call Recordings can be difficult to interpret. People and industries each have unique communication styles and patterns. Listenforce uses state-of-the-art machine learning and AI software developed from our sister company, Convirza, to record, analyze and score your phone calls. You’ll automatically be able to gain insight on call quality, leads, and team performance without manually listening to the call. 

Listenforce Conversation Analytics flowchart
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FREE Call Analysis

We record calls to your agents and provide an analysis of their performance along with a recorded coaching session.