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Blog

Customer service
October 13, 2021
by Kristine

Customer Service Best Practices: Must Do’s on a Phone Call

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The Power of Conversation Analytics blog image
October 1, 2021
by listenforce

The Power of Conversation Analytics®: 7 Important Data Indicators for Customer Service Professionals

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managesalesteam
May 2, 2021
by listenforce

5 Proven Ways to Manage a Sales Team in 2021

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giveup
May 2, 2021
by listenforce

Sales Training Research: 97% of Phone Agents Give Up Too Quickly

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Bad-Service
May 2, 2021
by listenforce

10 Chilling Stats About Bad Customer Service

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call-quality
May 2, 2021
by listenforce

How to Measure Call Quality and Increase Sales Performance

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Sales Trainig
May 2, 2021
by listenforce

Sales Training Data: Persistence Makes the Sale 12.6x More Likely

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