3 Must-Dos on Every Customer Service Call From the moment customer service representatives answer a call, it’s important to do everything you can to ensure

Providing excellent customer service is a must for any business, especially those looking to grow. Maintaining excellent relations with customers is, in many ways, a

When we think about how to manage a sales team, many might picture iconic pep talks from sales managers in movies like the Wolf of Wall

We track close rates and phone performance for businesses. In other words, we analyze what they do on the phone that leads to more sales

Many customers are very forgiving people. However, people rarely overlook lousy customer service. They understand that humans manage businesses and humans error occasionally. But there