Effective Sales Training Programs for Success

Elevate your team’s performance with Listenforce. Our sales training programs are focused on relationship building & hyper-productivity, with each curriculum being designed to make sales team members feel valued and motivated- all vital keys to success.

Our highly customizable training is designed to match each organizations unique needs based on industry or selling environments. We will take time to talk to you and your teams to really understand the issues and then make recommendations, based on research and our many years or experience. Our goal is to deliver lasting, measurable improvements in the way your team performs.

Customer service

What you can expect

Our phone skills training is made to fit your unique business

We offer a blended learning approach customized to your individual needs:

  • Sales Performance
  • Customer Service Skills
  • On-site Training
  • eLearning courses
  • Leadership Coaching
  • One-on-one Training
  • Interactive Webinars
  • 24/7 online video learning

We will walk you through each step of our proven process, designing the ultimate learning solution for your company’s biggest asset: your people.

‍Here’s the bottom line: Customers want more than just a brand’s products or services. They want to feel heard, valued and understood by the brands they support. Good listening leads to better revenue.

Skill Indicators We Analyze

We monitor dozens of indicators to benchmark and continuously monitor each of your team members’ performance.  Are your reps connecting with callers and building relationships? Are they listening and asking the right questions to determine their needs best? Are they positioning themselves as subject matter experts and making recommendations? Are they taking the needed steps to close a sale?

Greetings & Politeness 92%
Acquire Contact Information 91%
Ask Questions 86%
Reinstate Needs 92%
Build Creditability 76%
Make Recommendations 85%
Mention Promotions 71%
Ask for Business 70%
Overcome Objections 81%
Say Thank you 96%
Representative Talking

Your Free Call Analysis & Personalized Coaching

What's Included:

  1. Discovery Meeting (15 Minutes):

    Complimentary session to understand your business and identify growth opportunities.

  2. Mystery Shopping Calls or Call Recordings Analysis:

    Our professionals evaluate your customer interactions at no cost.

  3. Live Consultation and Analysis:

    Free review with practical steps and insights to enhance performance and boost revenue.