Sales Training
Effective Sales Training Programs for Success
What you can expect
- In-person and webinar training sessions
- Engaging, activity-based coaching
- 65% average increase in client NPS scores
- Phone skill assessments
- Monthly performance tracking reports
- An online learning library
Our phone skills training is made to fit your unique business
We offer a blended learning approach customized to your individual needs:
- Sales Performance
- Customer Service Skills
- On-site Training
- eLearning courses
- Leadership Coaching
- One-on-one Training
- Interactive Webinars
- 24/7 online video learning
We will walk you through each step of our proven process, designing the ultimate learning solution for your company’s biggest asset: your people.
Here’s the bottom line: Customers want more than just a brand’s products or services. They want to feel heard, valued and understood by the brands they support. Good listening leads to better revenue.
Skill Indicators We Analyze
We monitor dozens of indicators to benchmark and continuously monitor each of your team members’ performance. Are your reps connecting with callers and building relationships? Are they listening and asking the right questions to determine their needs best? Are they positioning themselves as subject matter experts and making recommendations? Are they taking the needed steps to close a sale?
Your Free Call Analysis & Personalized Coaching
-
Discovery Meeting (15 Minutes):
Complimentary session to understand your business and identify growth opportunities.
-
Mystery Shopping Calls or Call Recordings Analysis:
Our professionals evaluate your customer interactions at no cost.
-
Live Consultation and Analysis:
Free review with practical steps and insights to enhance performance and boost revenue.
